PALO ALTO, California & POTSDAM, Germany – refund.me
Group, the passenger rights travel technology company, has launched refund.me
Business Solutions, a new business-to-business (B2B) web portal that provides
worldwide automatic processing of business air travel compensation claims.
The new portal is designed to meet the needs of Travel
Management Companies (TMC’s), Corporate Travel Managers and Consolidators. The
portal streamlines the claims process, removing the cost and hassle associated
with securing compensation for business travelers affected by lengthy flight
delays, cancellations, and missed connections covered by European Union (EC)
261 legislation.
Under EU 261 legislation alone, an estimated 11 million
people per year are eligible to share in €5.5 billion in compensation for
flight disruptions.
Business Solutions was developed to better serve
refund.me’s growing client base of business travel buyers, from SME’s to large
enterprises, keen to capitalize on the financial savings achieved through
outsourcing compensation claim management to refund.me.
“By outsourcing the claims process to refund.me,
companies avoid the costs of internal legal and administrative teams necessary
to analyses and process complex flight data and compensation claims,” said Eve
Büchner, Founder and CEO of refund.me. “Our new B2B portal makes it easy for
companies to capture compensation that might not have been cost-effective to
recover previously.”
Customizable to individual corporate travel programs and
policies, the portal is equipped with advanced security, performance and
management features ensuring data, claim status, payments, and reports are
secure, robust and reliable.
Christian Fischer, CEO of DERPART Reisebüro Hess,
Düsseldorf, a leading TMC and travel agency franchise, said:
“We proactively offer refund.me’s additional flight
compensation service to our customers as it enables them to not only save
money, but also gives them immediate access to refund.me’s global network of
lawyers to fight on their behalf. The process is simple and straightforward,
and the new portal enhances our ability to offer our clients the best possible
business package.”
There is no financial risk as refund.me operates on a
performance fee basis.
The B2B portal sits alongside refund.me’s consumer site
which assists air passengers from 145 countries in securing compensation from
350 airlines, achieving a 98% success rate.
For more information on refund.me Business Solutions
please visit: http://b2b.refund-me.com/
About refund.me
Founded in 2012 by entrepreneur Eve Büchner, refund.me ( https://refund.me/ ) assists individual airline
passengers and business travel buyers in securing compensation for flight
delays, cancelations, missed connections, and re-routings under European Union
(EC) 261/2004 legislation.
The new B2B Business Solutions portal brings a new travel
tech solution to corporate travel departments and TMC’s, automatically
monitoring business travel compensation entitlements and initiating claims for
compensation that would previously go unnoticed and unclaimed.
refund.me’s proprietary Advanced Business Logic (ABL)
technology enables passengers to easily file a claim directly from the website
or via free apps for iOS and Android.
The ABL engine analyses eligibility to claim, upon which
refund.me’s worldwide consumer and airline legal team processes the claim,
going to court on the consumer or company’s behalf as required.
The refund.me Sabre app, available to 280,000 travel
agents, automatically monitors bookings and detects flights eligible for
compensation. Travel agents are immediately notified so they can inform their
client and forward a claim form with just a few clicks.
refund.me received the 2013 Sabre Red Appy Award for the
innovation.
The 2014 Financial Times Innovative Lawyers Report praised
refund.me as a “legal industry pioneer.” The company serves air passengers from
145 countries in filing claims against more than 350 airlines, with a 98%
success rate in securing compensation.
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