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Monday, June 30, 2014

Golden Holidays launches flagship service center at KL Sentral in Malaysia

Golden Holidays, the tour arm of award-winning Malaysia Airlines, will launch a flagship service center this month at KL Sentral, an exclusive urban center built around Malaysia’s largest transit hub. Following the recent refreshing of Golden Holidays’ branding and refinement of its business model, this flagship store will enhance Golden Holidays’ access and availability to both its customers and trade partners.

The outlet is designed to embrace Malaysia Airlines’ “full of life” motto, offering a comfortable one-on-one consultation, enhanced by a colorful and comfortable ambience and a special destination-themed postcards’ wall to spark ideas for visitors to begin planning their next dream vacation.

The outlet provide customers and trade partners personalized and knowledgeable holiday consultations on all Golden Holidays products. It is a one-stop shop conveniently located in the choicest transportation hub of KL Sentral, around the corner from Malaysia Airlines Journey Gateway and city check-in. With such a high-traffic location, the Golden Holidays flagship service center is sure to become a hub from metropolitan Kuala Lumpur.

Golden Holidays has been a project 5 years in the making and provides customers with leisure consultants who are well-trained and knowledgeable about the flagship center’s products. Golden Holidays selects each component, placing emphasis on quality and safety, combined with high comfort and security to leisure destinations on the Malaysia Airlines network, tailored to meet customers’ personal taste.

The center provides direct engagement with customers, with on-the-spot recovery and access to first-hand product information as well as brochures and flyers, all in a beautifully-designed, up-to-date center with a modern feel. It is a consolidated full-fledged “one-stop shop” providing customer service for the independent traveler, group travel, Umrah travel, and travel agent servicing.

Exclusive personalized desks are available for informal lengthy discussions which may require more time due to the nature of the product itinerary. And a dedicated discussion room is also available to serve travel agents’ inquiries and other necessary discussions.

Golden Holidays offers convenience, safety, and reliability in all aspects of planning a holiday. With extensive and efficient destination partnerships, Golden Holidays brings competitive prices with value which translates into comfort and security, as well as enhancing travelers’ holidays into a memorable experience.

As Malaysia Airlines’ new flagship store, Golden Holidays will be able to create and sustain brand awareness, establish market visibility, and provide convenient accessibility.

Golden Holidays at KL Sentral is open from Monday to Friday, from 10:00 am – 7:00 pm. Call +603 2272 2160 or 2272 2163 for inquiries and booking.

For more information, go to: http://holiday.malaysiaairlines.com or email: goldenholidays@malaysiaairlines.com or visit the center located on the ground floor level of the Malaysia Airlines Complex 3B at the Sultan Abdul Aziz Shah Airport.

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