30/07/10, 05:48:19 EDT

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Mexicana Airlines Takes Home Three World Travel Awards

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Considered the Oscars of the tourism sector, these awards are granted based on the votes of more than 167,000 travel industry experts worldwide. Every Mexicana employee has contributed to the company's achievement

NEW YORK - At the World Travel Awards held last
night in New York, Mexicana Airlines, currently managed by Manuel Borja
Chico, took home no less than three awards, based on the votes of more than
167,000 industry experts: Best Airline in Mexico and Latin America (for the
tenth year in a row), Best Business Class in Latin America (for the third
time) and Best Internet Site in Latin America (for the first time).
The WTA committee said that Mexicana was voted best airline in the
region because it continues to be the carrier operating the most
international flights out of Mexico. As regards its Clase Ejecutiva, the
company has taken steps to improve the comfort and quality of its business
services, incorporating gourmet menus and a new, functional dinner service,
while providing more legroom than any other business class in the industry.
Finally, the redesign of its Internet site has produced a more functional,
user-friendly source of flight information.
According to Mexicana CEO Manuel Borja, "These awards are
incontrovertible proof of the hard work put in by all of Mexicana's
employees on a daily basis, from our in-flight crews, comprised of pilots
and flight attendants, to ground personnel at airports and administrative
staff, particularly those in the information technology department."
World Travel Awards are granted based on the votes of over 167,000
industry experts, including more than 110,000 travel agents. Considered the
Oscars of the tourism sector, the ceremony is broadcast live by BBC World
and is attended by all the major media, as well as industry leaders and
advocates.
"Over recent years, Latin America's leading airline has gone out of its
way to do our country proud, consolidating its position as the airline with
the most international flights from Mexico. Customer services have been
improved across the board, as evidenced by the redesign of our Website,
which now offers the most competitive fares around and useful on-line
information in a more user-friendly format," said Mexicana Customer Service
and Corporate Communications Director Adolfo Crespo.
Mexicana has earned itself a solid reputation as an efficient, socially
responsible company offering services of the highest standards tailored to
meet the needs of its passengers and live up to their expectations.
About Clase Ejecutiva
Clase Ejecutiva, Mexicana's business-class service, offers passengers a
selection of gourmet Mexican and international dishes prepared by acclaimed
Mexican chef Patricia Quintana, whose menu is complemented with a choice of
fine wines handpicked by Tierra de Vinos.
To complete the visual impact of the new menu, a modern dinner service
was recently introduced, whose clean lines reflect the airline's vanguard
image and whose size makes it fully functional for in-flight use. The
famous Dutch company Helios, was hired to manufacture and distribute the
new porcelain dinner service, glassware, cutlery and service trays, while
menus and wine lists were reprinted with a sleeker, more modern graphic
design. Tying all these elements together are new cloth table linens in
pristine white.
On flights lasting more than three hours, Mexicana's business
passengers can now while away the time with an exclusive personal
entertainment system, consisting of a portable device with preloaded
movies, TV series, music videos and files, interactive games and useful
travel information.
On the subject of long-haul flights, 767 aircraft operating on the
Mexico City-Buenos Aires route were fitted out with 42 sleeper seats, whose
backs recline a full 150 degrees and which feature manually adjustable
headrests and footrests. The result is that these aircraft now boast one of
the most spacious and comfortable business-class cabins in the industry,
with legroom of an incredible 1.80 meters.

 Printable Version  | published Sep 19, 2007