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11/02/12, 00:15:43 EST
Today's News

US Airways continues to work to solve its check-in problems

wric.com

U-S Airways says it will continue to pull in additional ticket agents and ask passengers to use Web-based check-ins today.


The Arizonia-based airline is still fixing malfunctioning check-in kiosks that created long lines and delayed travelers. Problems with kiosks in Charlotte, Philadelphia, Boston and Las Vegas began yesterday after the airline put a computerized reservation system in place. Some intermittent kiosk problems have surfaced in other cities, such as Seattle and Richmond, Virginia, but none that resulted in waits beyond a few minutes. The computer system is a consolidation of the reservation systems of U-S Airways and America West Airlines, which combined in 2005. The malfunctioning kiosks resulted in an unspecified number of delays, but led to no flight cancellations.

 Printable Version  | published Mar 06, 2007


 


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