11/02/12, 00:19:07 EST

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Etihad Airways wins top airline hospitality award

ameinfo.com

Etihad Airways has won the top airline hospitality award 2007 from Resorts Web magazine, beating a host of global airlines in the newly introduced airline category

Etihad was praised for its 'dynamic spirit' and introducing a standard of comfort and exclusivity long forgotten aboard many of today's airlines. Judges were impressed by the seat configurations in its diamond (first class) and pearl (business class) cabins, innovative airport lounges, pleasant décor, quality and variety of its menus and attentive yet discreet in-flight service. Etihad Guest, the airline's frequent flyer programme, was also commended. Resorts Web, an independent monthly publication produced in Italy, used experts to analyse airlines and hotels which are marked according to specific criteria. The airline judging criteria covered pre-flight services, check-ins, cabins, service, food and beverage and frequent flyer programmes. Geert W. Boven, Etihad Airways' executive vice president, sales & services, said: 'Winning the top airline award is a great honour as Etihad prides itself on its hospitality in the air and on the ground. To be seen to offer a level of service that surpasses our competitors is extremely gratifying.'

 Printable Version  | published Mar 05, 2007