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Wednesday, November 18, 2015

Etihad Airways: r Excellence in Government Performance

Etihad Airways, the national airline of the United Arab Emirates, has won four coveted accolades at the fourth edition of the Abu Dhabi Award for Excellence in Government Performance (ADAEP) 2015.

Under the patronage of His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces and Chairman of the Executive Council of Abu Dhabi, the awards were presented at a glittering ceremony held last night at the Abu Dhabi National Exhibition Centre.

The awards, presented by His Highness Sheikh Hazza bin Zayed Al Nahyan, National Security Advisor and Vice Chairman of the Abu Dhabi Executive Council, were attended by top government officials, His Excellency Hamad Al Shamsi, Vice Chairman of Etihad Airways Board, and members of Etihad Airways senior management.

More than 50 Abu Dhabi government-owned entities competed for the awards, organised by the Office of the Abu Dhabi Excellence Program, part of the General Secretariat of the Executive Council of the Emirate of Abu Dhabi. The awards were divided into three categories – entities, projects/teams and individuals.

Etihad Airways won an award in each of the three categories. In the first category, the airline received the awards of Excellent Entity in Human Resources Development and Excellent Entity in Risk Management and Sustainable Business. In the second category, the airline received the ADAEP Project/Team award for Outstanding Internal Improvement for its Performance Management and Winning Behaviours project. The awards were accepted by HE Hamad Al Shamsi.

In addition, Etihad Airways’ Head of Aircrafts Warranty and Guarantee, Mohamed Abdulla Al Katheeri, was honoured with the Chairman of the Executive Council Medal for Best Employee in Technical Field.

Etihad Airways was also nominated in three further award categories including the Project/Team Award for Technical Excellence, and Best Executive Director and Best Employee in Customer Service Field (Supervisory) in the individuals award category, for which Dr Nadia Bastaki, Etihad Airways’ Vice President Medical Services, and Fatima Al Kharousi, the airline’s first Emirati female airport manager in Japan, were shortlisted respectively.

James Hogan, Etihad Airways’ President and Chief Executive Officer, said: “We are extremely proud to win four accolades at the Abu Dhabi Award for Excellence in Government Performance, one of the highest honours to be received by an Abu Dhabi organisation.

“These awards are testament to our culture of performance and the spirit of innovation that is embedded in the DNA of Etihad Airways. We continually strive to lead the way in excellence in everything we do and this recognition will help us sustain our position as one of the foremost brands in the UAE.”

The awards acknowledge exceptional government employees, departments and initiatives, and recognise their role in encouraging a culture of excellence, quality and transparency within their organisations.

An independent panel of ADAEP assessors evaluated Etihad Airways’ submissions, in addition to conducting site visits and meeting the airline’s teams and individuals at its Head Office and the Etihad Airways Centre in Abu Dhabi for more detailed assessments.

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