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Saturday, January 25, 2014

Cheap Ticket Launches New Website Design, Focuses on Customer Support

London, United Kingdom, 27 January 2014: Cheap Ticket, a well known travel agency based in Iver, Buckinghamshire, launched its new website design that is laden with interactive and engaging content, and a range of new convenient features aimed at enhancing navigational ease, customer support and client interface. Besides the new design, the company’s website, www.cheapticket.co.uk, specifically promotes customised flights and holiday packages for several leading international destinations.

For enhanced customer experience, the website is designed keeping in mind the need to efficiently and effectively fulfil the unique requirements of the target audience. The idea is to create inimitable individuality and to deliver unique brand awareness for Cheap Ticket and its offering.


“It is critical that our online marketing tools continue to evolve and meet the requirements of travellers as well the travel industry. Our new website design reflects our strategy to offer our clients a much better experience, holistically,” said Mr. Jaymin Borkhatria, Director of Sales, Cheap Ticket.

The website loads even faster and returns the search results in a matter of seconds. This means customers will spend far less time in browsing and booking flights, and various other deals that Cheap Ticket advertises online. Faster load and search times are further complimented by the improved navigational ease across the website with an attractive yet simple layout.

Especially those who find navigating travel portals a daunting task would find the ‘flights menu’ highly convenient, which leads users directly to the desired destination page featuring exclusive offers introduced by the company. For ease of making choice, the website, with a single flights search, now returns best available fares for all three classes of travel, namely economy, business and first, as well as shows non-stop and indirect flights to the destination. The interactive world map on the website’s home page is the fastest way to access special fares for the top holiday destinations with just a single click of the mouse.

A new Customer Support tab is among the most significant additions to the website. Customers can now submit their queries related to their travel in a neatly laid out enquiry form for a prompt reply from the company.

“With customers’ rising fondness for online media to do shopping and seek after-sales service, Cheap Ticket has introduced online customer support on its website. This enables customers to have their queries answered without having to make a call and line up in the IVR,” continued Mr. Jaymin Borkhatria.


Further, the travel portal has integrated a News Section to allow keen travellers an easy access to valuable travel related content including latest travel news, tips and advice, destination guides and other useful information on trending travel topics for global destinations.

1 comment:

  1. Good luck with that folks,here here making customers feel important,Institutions have forgotten this!

    ReplyDelete