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Tuesday, June 18, 2013

Pacific Whale Foundation earns 2013 Tripadvisor certificate of excellence

 Pacific Whale Foundation today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

"Pacific Whale Foundation is pleased to receive a TripAdvisor Certificate of Excellence for the second year in a row,” said Greg Kaufman, Executive Director at Pacific Whale Foundation.  "Each and every day, our team works hard to introduce guests to Maui's unique ocean environment with professionalism and real enthusiasm; we strive to ensure that each guest has a fun and memorable experience. This award is evidence that our commitment is translating into positive reviews on TripAdvisor."

"Pacific Whale Foundation is unique in the tourism world because we are a nonprofit organization; our ecotours raise hundreds of thousands of dollars each year to support whale and dolphin research, marine education programs and conservation initiatives," says Kaufman. "Accolades like this help to distinguish us in the marketplace and ultimately help us meet our mission of protecting our oceans through science and advocacy."

 “TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”

Founded in 1980, Pacific Whale Foundation is a nonprofit 501(c)(3) organization dedicated to protecting our oceans through science and advocacy. Pacific Whale Foundation's ocean ecotours are wholly owned by the nonprofit Pacific Whale Foundation. and strive to educate the public about the ocean by providing engaging and fun firsthand experiences with marine wildlife and the ocean ecosystem. Pacific Whale Foundation has served nearly 4 million delighted guests on its ocean ecotours, which include whalewatches, snorkel cruises, sunset cruises, wild dolphin watches, stargazing trips and other adventures. A portion of every ticket sold supports whale research. In addition, all profits support Pacific Whale Foundation's research, education and conservation programs. To learn more, visit www.pacificwhale.org.