– South African Travel Centre (SATC), one of South Africa’s leading travel retail consortiums, today held the organisation's first Partners Advisory Committee meeting for 2013 with its franchisees’ representative body.
The meetings which began just over two years ago, are highly regarded and empowering for the franchisees.
Franchisees are represented at these meetings by a Partners Advisory Committee (PAC) which comprises franchise owners and SATC management. Matters that affect the industry, and particularly changes to policy and decisions that will have an impact on the franchisees’ businesses are discussed at the meeting.
According to Bulelwa Koyana, Chief Executive Officer of SATC, partners regard these exchanges as central to the success of their businesses. “The realisation of our vision is underpinned by the involvement of our franchisees in our strategy and its implementation”, she adds.
The meetings also give the franchisees the opportunity to deal with all potential issues that might affect them, while helping to maintain healthy working relationships across the network.
Mary Reynolds, Managing Director at SA Reynolds Travel Centre and a committee member says: “Being owner-managed, SATC offers us the best of both worlds. Whilst they provide us with resource support such as marketing and IT, which we would not ordinarily afford as stand-alone travel management companies, they also ensure that as businesses we are given the opportunity to get involved and make input towards what matters most to us”.
Robert Benweiser, Managing Director at SA Park Travel Centre, says: “SATC offers a powerful brand and great business tools. We are proud to have grown into a mature and professional travel management company, through their leadership, professional business support and growth opportunities offered by the franchisor”.
“A proven business model, financial efficiency, quality tools and processes as well as great Preferred Supplier deals are key to SATC and our desire to provide a comprehensive package to our franchise offering”, concluded Ms Koyana.